I don't even know how to begin this post. I've been sitting here for several minutes, staring at the blank page in front of me, and the blinking cursor—seemingly hungry for letters—is starting to irritate me. I have so much to say, but I don't know how to begin without being misunderstood. Perhaps the easiest thing is simply to start telling you the story and see where my thoughts take me. What I want to tell you about happened today in my office. I spent some time wondering

Most of us have heard this term repeated over and over: good communication, not just in a medical context. How do we establish good communication with the patient and, more importantly, how do we objectively evaluate whether it's actually effective? Because of our own bias, most doctors believe they have excellent communication, while many patients feel misunderstood or unheard. So how can we analyze this discrepancy objectively? We probably need to ask ourselves what exactly