Wednesday, November 20, 2013

My Comcast ... I Mean Xfinity Internet Speed

I recently received an email from my Internet provider, Com ... I mean Xfinity, informing me that they had increased my internet speed.

So I'm like, "Great. Things just got faster."

That's good for my household where we've cut the cord on cable/satellite and get all our programming through Netflix, Hulu, PlayOn, and an over the air antenna. Not to mention the music we stream, along with our web browsing.

The speed increase from Xfinity takes it to speeds up to 25 Mbps down and 5 Mbps up. Which is funny because I thought those already were my speeds. Oh well, what do I know? Unless this is a clever marketing scheme to make me thinking they are offering something more when they offered it all along, I'll accept what they say.

In the notification, they also mentioned I should check if my cable modem is a DOCSIS 3.0 standard modem so I could take advantage of the speed increase. A quick check on the Comcast (or is it Xfinity, I'm so confused) web site showed that my Terayon TJ715 cable modem is on their End of Life list and not DOCSIS 3.0 compliant.

So I contacted Comfinity about this. Because I rent the modem I have, they will send me a shiny new DOCSIS 3.0 modem to replace my old tech that they soon won't support. The downside is that, instead of having a modem instantly because I went out and bought one, I have to wait 4-6 weeks to receive it.

Until then, I thought I'd do a speed test with my current modem and compare it with the new one when I get it. Below are the numbers for my current modem test:

So my download speed is well below the maximum, coming in at 17.97 Mbps. My upload speed is right on target, reaching 4.95 Mbps. Which has me confused because I thought I needed a DOCSIS 3.0 modem to achieve this level of velocity. (I'm shrugging my shoulders as you read this.)

When I receive the new modem, I'll hook it up and run a test and post it here to show the differences between the two.

For anyone in a similar situation as mind, I suggest you upgrade, too. I guess it's a good thing. I really don't know. Who am I to argue with Xcast? But at least won't cost you anything to upgrade.

UPDATE: You can see the results of my upgrade by clicking here.